Warranty
Warranty Process
For smoother collaboration, please don’t hesitate to reach out to us immediately if any quality issues arise. To help us expedite the resolution process, kindly provide the following information.（to avoid any unnecessary misunderstanding,Each product will have our exclusive mold number）
- Product invoice
- Detailed Photos
- HD Video
- Quantity
- Possible cause
Warranty Details
- Data cables, car holder etc. have a one-year warranty
SHIPPING COSTS MUST BE COVERED BY BUYER IN THE FOLLOWING SITUATIONS
Returning products for any reason other than a proven defect.Warranty claims on items taken outside the original country of purchase.
Returning items claimed to have defects but found by Jisouth quality control to be in working condition.
Returning defective items in international shipping.
Costs associated with unauthorized returns (any returns made outside of the approved warranty process).
Not Covered under warranty
- Products without sufficient proof of purchase
- Lost or stolen products
- Items that have expired their warranty period
- Non quality-related issues
- Free products
- Repairs through 3rd parties
- Damage from outside sources
Not Liable for
- Loss of data incurred from use of Jisouth products
- Returning personal items sent to Jisouth
